It’s critical for mobile solutions to communicate with back office systems for CRM, Reservations, Guest Services, and more. The challenge is that many mobile providers don’t have the ability to connect with the myriad of systems in the hotel industry. To make matters worse, they don’t have the platform to make these integration points stable and scalable for the number and types of mobile devices available.
Thats why we developed our TripCraft Integration Engine. It’s a cloud-based service that wraps traditional on-premise APIs with more modern technologies for web-based services security, management, and monitoring. It also handles integration with other cloud services and many third party products to provide the most comprehensive integration solution available for hotel brands.