A Private-label Mobile Solution
TripCraft lets you extend your hotel's brand experience to the mobile traveler. Your unique brand and property information is displayed through a rich, mobile user experience. Users can browse hotel information, make reservations and find things to do near your hotel. Need to share information with a guest? TripCraft's technology allows you to send and receive messages directly with guests. TripCraft is a private-label solution that lets you provide your guests with a beautiful and easy-to-use mobile application that represents your brand with all your own content and messaging.
A Beautiful and Simple Guest Experience
TripCraft allows the mobile traveler to easily search and find your hotel properties no matter where they are. Users can drill into rich image and video galleries to help them get a true feel for your property. As users browse your brand, they can view full room and suite details to help in the decision making process. TripCraft's unique technology also allows users to explore your hotel and destination even when they are not connected to the Internet.
Real-Time Availability and Booking
TripCraft allows guests to view rates in real-time and safely and securely book, modify or cancel reservations from anywhere. Not only is the TripCraft platform seamlessly integrated with your inventory and content, but it also provides mobile marketing capabilities providing complete control over which offers, rates and rooms are made available. TripCraft also allows guests to securely store and manage their profile information and reservation history.
Local Activities & Services
Your guests are booked and on their way. TripCraft’s mobile solution provides the interactive maps and directions to help them get there. They can also explore local area attractions – restaurants, museums, shopping, live events and more. Have some great on-property restaurants, amenities and facilities? No problem – TripCraft allows you to incorporate and feature these venues as well. You control what local-area activities display in the mobile application.
Mobile Content Management & Analytics
Renovating rooms? The Lobby? Pool closed? TripCraft allows you to update your property information as it happens. Images, videos, text descriptions – all updated seamlessly without the guest having to update the mobile application. Through a comprehensive, web-based dashboard, TripCraft allows hoteliers to control and update all aspects of what is presented to the mobile guest. Update property information, look up guest profile and account history and more. TripCraft’s dashboard also provides a full view of mobile analytics to understand how guests are interacting with the mobile solution.
Marketing to Guests
TripCraft’s web-based dashboard has a built-in campaign manager that allows hoteliers to targeted and relevant special offers to guests based on location, stay history, rate packages & more. Built-in notifications can be configured to send messages to guests based on pre-set events and timing triggers. A message queuing facility enables you to communicate directly with your mobile guests and keep track of requests, replies, and actions.
Flexible Technology Platform
TripCraft is the first enterprise-level mobile platform for travel / hospitality brands. It is a server/cloud platform that allows brands to manage content and marketing, coupled with both native mobile applications or mobile websites. TripCraft’s platform remains neutral to devices (iPhone, Android, etc) or strategies (native, browser, etc.). Our “platform approach” and professional experience enables us to seamlessly integrate with numerous back-office systems for reservations, CRM, and other on-property services. Something most current apps do not provide.
Turn-Key Solution & Set-up
Creating an effective mobile application for your hotel can be a time-consuming and costly endeavor. Which mobile platform should you develop for? Which approach should I take? How do you provide rates, availability and booking? With TripCraft, you can easily take advantage of this emerging business channel, without having to invest in creating and managing the technology yourself. TripCraft provides a technology platform and mobile experience that is available via multiple mobile devices.
Want To Learn More?
Not all mobile approaches are the same. Browser-based, native apps and hybrid technologies provide very different experiences for the mobile guest as well as your brand's ability to react efficiently to mobile platform changes and advancements. Learn more about TripCraft's unique approach.
